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10 Questions You Should to Know about Home Storage

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Feb. 04, 2024
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At Bargain Storage, renting storage units is something we do every day. That’s why we want to share some of the most frequently asked questions and answers for folks who are looking for a place to rent storage for personal or business needs.

1. Do you have a storage unit near me?

Some of our customers stop by our facilities on a regular basis – to grab a box of holiday decorations, dig out sports gear for the next season or to replenish craft supplies for their home business. Having a storage facility nearby makes it easy for them to pop in and out whenever they need to.

We offer several storage facilities in Arizona, Colorado, Oregon and Texas. Click here to find a Bargain Storage facility near you.

2. What type and what size storage unit do I need?

The items you store and the weather in your area are two important factors to consider. Our helpful staff can help you find the right storage unit for your needs. You can also find information on types of storage units available in our recent blog post, “What Type of Storage Unit Do You Need?” or visit any of our facilities’ Rates pages to view which unit size can best accommodate storage for a house, apartment, closet or business.

Typically, a 10’x20’ unit can hold the contents of a 3-4 bedroom house and a 5’x10’ unit can hold the contents of a one bedroom apartment.

3. How much does a storage unit cost?

The size and features of a storage unit determines its price. Our website lists available units and how much each one costs per month. We offer a month-to-month agreement, so you can move out easily when your needs change.

We work hard to keep our prices low without sacrificing quality. In fact, our rates are on average 10-12% lower than the competition. Here, you’ll still find the same features you’ll find at the big box chains, just at a lower price.

4. Do I need to pay a deposit?

Our storage facilities charge a one-time administration fee of $15, and that’s it. No security deposit. No first and last month’s rent. No surprises. Plus, you’ll get a quality disc lock when you sign your agreement.

5. How do I pay my rent each month?

We offer several convenient ways to pay. You can:

  • Pay in advance when you sign up
  • Mail or drop off a check
  • Set up automatic payments with a credit card
  • Pay online every month

6. What kind of security should I look for?

Bargain Storage facilities have several security measures in place to help protect your storage unit. Each facility requires a security code for entry, All customers receive a free disc lock with every storage unit rental, most facilities have upgraded security lighting and all locations have 24-hour surveillance. We also have on-site management to help keep an eye on things.

7. Do I need insurance for my storage unit?

Contact your insurance agent to find out if your homeowner’s or renter’s policy covers the items in your storage unit. There’s a good chance your policy already does. If it doesn’t, we can help you find an inexpensive policy for storage unit contents.

8. When can I access my storage unit?

At Bargain Storage, we know that our customers have busy schedules. That’s why our storage facilities offer extended gate hours every day of the year. You can get into your storage unit from 6:00 a.m. to 10:00 p.m. in most areas, including holidays. Be sure to verify the hours for the storage unit closest to you here.

9. Is the facility clean?

We take pride in keeping our storage facilities neat and clean, while still offering an affordable rate. Feel free to ask your property manager to show you around and explain to you what they do to keep the facility well maintained.

10. What do your customers say about your storage business?

We’ve always believed in good old-fashioned customer service, so we love this question. And we appreciate that our customers take time out of their busy days to give us 5-star reviews and recommend us to others.

Take a look at our latest customer reviews for all of our properties. Read the comments about a specific facility in the “Reviews” section at the top of the page.

10 Questions to Ask Before Choosing a Self-Storage Facility

It’s not likely that you would leave your valuables with a stranger, but when hiring self-storage companies near you, that’s essentially what you’re doing.

There are handful of questions you should be asking yourself before settling with a storage company to take on this responsibility.

Customer Service & Reputation

When you call the self-storage company, can you actually talk to an on-site property manager?

  • Being able to physically talk to the people who are going to be looking after your things is an important point.

Is the property manager professional, experienced, and easy to reach by phone or email?

  • Having an open line of communication to your property manager and also being confident in their experience will give you confidence in storing your things.

Does the storage facility have positive reviews overall from several different sources such as SpareFoot, Google, Facebook, etc.?

  • Be sure to check out reviews from around the web of the storage company you’re looking at. We have some of the best overall reviews of our company and are always working on improving. The quality of service we provide you is our #1 priority.

Access & Quality

Can I access my storage unit 24 hours a day, any time I need?

  • You should be able to have access to your things any time that is convenient to you. It’s your things after all.

Do the property managers encourage you to visit the storage rental unit facility regularly to give you confidence that your valuables are safe & secure?

  • You should be able to drop in any time on a storage facility to give you confidence in that company.

Does the property manager stress to you why having food in your storage unit can lead to rodents & other pests that can spread to the entire storage building?

  • Seeing how serious a company takes storing things such as food will give you confidence in that other customers are not putting your things at risk.

Security & Confidence

Is a security code required to enter and exit the storage facility, so that the property managers have an accounting of who is on-site and when?

  • Having security at your storage facility should be a top priority and give you peace of mind knowing that not just anyone can walk right into the area you’re storing your things at.

Would you trust the property managers to watch over your valuables?

  • Once you talk to the property managers, you should have a good feeling that you can trust them and know that they’re there to serve your needs.

Pricing

Are the rate & storage unit prices reasonable after the initial 30-day rental period ends & free of extra move-in fees or other hidden add-ons that might come after the “$1 move-in special”?

  • Your storage company should be offering a reasonable price to store your things and not price gouging you after your deal ends.

Do the rates you’re quoted include insurance?

  • Insurance may be required at the storage company you’re looking at whether it’s through your own home-owners insurance or coverage that you can purchase through the storage company. Make sure you know whether or not your things will be covered.

Conclusion

We feel confident that any of these questions should be easily answered when considering All Aboard Storage as your self-storage company. Gaining and keeping our community’s trust is one of our top priorities.

We will always strive to have the best reputation and build your trust so that you consider us as friend in the community. We’re here to serve you.

More From All Aboard Storage

10 Questions You Should to Know about Home Storage

10 Questions to Ask Before Choosing a Self Storage Facility

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